You will receive communications from us if you are or have been, a customer, a visitor of Dr Yusra. trading entities (dryusra.com dryusra app etc.) . As a customer, it’s essential that you stay on our list so that you receive update notices on products you may have bought/subscribed/downloaded and news about the Dr Yusra and or group of Dr Yusra companies. If you wish to unsubscribe, we are sorry to see you go but be aware that you will not receive any more communications from us that include marketing or product updates, please use the link in our email communications to you to unsubscribe. If you decide to purchase/subscribe/download from us AFTER you have unsubscribed from our mailing list, we reserve the right to send you purchase information on those products you have bought at that time. By Unsubscribing from our mailing list, you do not explicitly unsubscribe from the site itself. This is a separate procedure as defined below.

GDPR

You have the right to ask us to remove all data that we hold on you that may be personally identifiable as an individual.
Regarding webshop orders we will keep records for 5 years due to legal reasons, thereafter they are deleted automatically.

Our email service to you

We use Mailchimp a professional secure and notable email marketing company that allows us to track interaction, manage unsubscribes and access our data for GDPR compliance.

We use Google analytics, Facebook Pixels and other means of tracking customer interaction with our Website. If you do not want this data used, please block all cookies by following this guide. Be aware however, that if you block cookies that are in use to make this website function, you may experience user issues.

Personal Information

As is the standard policy of most Web sites, Dr Yusra can automatically gathers information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We can this information to:

  • Respond to customer service requests
  • Send you a newsletter
  • Respond to your questions and concerns
  • Improve our Web site and marketing efforts
  • Potentially conduct research and analysis
  • Potentially display content based on your interests

Choice/Opt-Out

You may choose to stop receiving communications from us including our newsletter or marketing emails by following the unsubscribe instructions in these emails or you can contact us at info@dryusra.com

Information Sharing

We do not sell your personal information to third parties. We will share your personal information with third parties only in the ways that are described in this privacy statement.

We may also disclose your personal information:

  • As required by law such as to comply with a subpoena or similar legal process.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • If Dr Yusra is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • To any other third party with your prior consent.

Cookies and Other Tracking Technologies

Web beacons

Web beacons allow us to gauge the effectiveness of our customer communications and marketing campaigns. Pages on this website contain electronic images known as web beacons (sometimes called single-pixel gifs) and are used in conjunction with cookies to compile aggregated statistics to analyse how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

We use a third party to gather information about how you and others use the Elegant Marketplace website. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimise how our site is used.

Links to Other Web Sites

Dr Yusra includes links to other web sites whose privacy practices may differ from those of Dr Yusra. If you submit personal information to any of those sites, your information is governed by their privacy statements. It i s our suggestion that you carefully read the privacy statement of any web site you visit.

Security

When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and after we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on Dr Yusra, you can contact us at info@dryusra.com

In order to complete your order and make a purchase from us, you must use our shopping cart provider to finalize and pay for that order. Its privacy statement and security practices will also apply to your information. We encourage you to read that privacy statement before providing your information.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@dryusra.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Additional Policy Information

Our Web site includes widgets, which are interactive mini-programs that run on our site to provide specific services from another company. Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us at info@dryusra.com or preferably, access your own account information by logging into your account here and amending the records yourself.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Additional information about Data collection and processing


Legal action
The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.

The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System logs and maintenance
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

This Application does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Contact Information

You can contact us about this privacy statement by emailing us at info@dryusra.com

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