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Complaints Policy

Complaints Handling Policy

Read our complaints handling policy here.

      EXCELLENT  
   Based on 267 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Debbie Reynolds 
 8 December 2025
 
 
 Trustindex verifies that the original source of the review is Google. I would highly recommend Jennifer, the Dental Hygienist. She gave time and great advice, care and attention to my needs and put me at ease as I’ve not been comfortable in the dentist chair before now. Getting your teeth regularly cleaned is just as good as a facial or getting my hair done! Now regularly booked in at Dr Yusra Clinic 👍
  
 
      Posted on Google  
   
   Jodie Leigh 
 8 December 2025
 
 
 Trustindex verifies that the original source of the review is Google. Clinic is fantastic girls are amazing always made to feel welcomed, clinic is immaculate thank you once again
  
 
      Posted on Google  
   
   Kirsty 
 8 December 2025
 
 
 Trustindex verifies that the original source of the review is Google. Clinic is amazeing clean professional all the girls were fantastic couldnt of ask for anything better
  
 
      Posted on Google  
   
   Rayyan 
 6 December 2025
 
 
 Trustindex verifies that the original source of the review is Google. Dr. Yusra Clinic has gone above and beyond my expectations.

The flagship clinic in Liverpool is a welcoming space that clearly reflects a commitment to supporting a diverse range of patients.

Dr. Yusra herself brings a rare blend of skill, presence, and warmth to her work. It’s almost impossible to feel anything but calm and comfortable around her.

Those who have one of her clinics nearby may not even realize how fortunate they are.

My only grievance is traveling frequently from the United States, but it’s a minimal price to pay for one of the practitioners I trust the most.
  
 
      Posted on Google  
   
   Raman Chhokar 
 28 November 2025
 
 
 Trustindex verifies that the original source of the review is Google. Jenna provided a great experience, friendly, informative & just a great practioner!
  
 
      Posted on Google  
   
   Jan A 
 28 November 2025
 
 
 Trustindex verifies that the original source of the review is Google. Lovely treatment from a very professional and lovely doctor. Love Dr Yusra!
  
 
      Posted on Google  
   
   rachael brown 
 28 November 2025
 
 
 Trustindex verifies that the original source of the review is Google. Staff are very knowledgeable and professional. I really felt that I was in a safe pair of hands with Dr Emily .
  
 
      Posted on Google  
   
   Emma Parry 
 27 November 2025
 
 
 Trustindex verifies that the original source of the review is Google. I always receive exceptional care at Dr Yusra Clinic. The team consistently go above and beyond, and the atmosphere is second to none.

Dr Yusra made me feel completely at ease, and it’s clear the clinic operates with a high level of expertise and precision.
10/10  I’m always impressed & it is obvious why they are a multi award winning clinic.
  
 
      Posted on Google  
   
   Jessica Blackford 
 21 November 2025
 
 
 Trustindex verifies that the original source of the review is Google. I recently had treatments with Dr Yusra and the time, effort & detail she put into it was 10/10.
She explained everything to me in a way which I would understand and then tailored my treatments to my needs.
She really is a perfectionist and couldn’t thank her enough 🤍

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